Frequently Asked Questions

  • Do you guarantee your work?

    Yes, Setters Pool Service offers satisfaction guaranteed on all services. We treat every pool like our own kids will be swimming in it and always do what's right for the customer.
  • How long have you been in business?

    We've been in the pool industry since 2007 with decades of combined experience. Setters Pool Service was established as a family-owned business in 2017.
  • Are your technicians licensed and insured?

    Yes, all our technicians are certified and insured. We're licensed professionals trained in all major brands like Pentair, Hayward, and Jandy for factory-grade results.
  • How quickly can you start service?

    We typically start service within a week of your consultation. After we schedule your in-person quote, we'll begin as soon as availability allows.
  • Do you serve pools outside Phoenix?

    Yes, we provide mobile service across Phoenix, Scottsdale, Glendale, Cave Creek, Paradise Valley, and Peoria for comprehensive pool care throughout the Valley.
  • Can you clean green algae pools?

    Absolutely. Our one-time deep cleaning service includes draining, acid washing, and shock treatment to restore neglected or algae-heavy pools back to crystal clear condition.
  • Do you send water testing results?

    Yes, we communicate testing results so you know what your chemical levels look like. We also report the status of any repairs during service.
  • Can you convert to saltwater systems?

    Yes, we professionally convert traditional chlorine pools to low-maintenance saltwater systems. This improves water softness, reduces chemical irritation, and provides long-term cost savings.
  • Do you offer commercial pool contracts?

    Yes, we provide comprehensive commercial service for apartment complexes, HOAs, and hotels. This includes scheduled cleaning, inspections, and compliance documentation with scalable Valley-wide plans.
  • Can you manage vacation rental pools?

    Yes, we offer turn-key pool management for second homes and Airbnbs. This includes weekly maintenance, guest-ready cleaning, emergency service, and remote owner communication and billing.